Hillingdon MIND

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Policies : Confidentiality procedure

Those who confine in the staff and volunteer workers of Hillingdon Mind should feel assured that their confidentiality will be respected at all times.
No information will be disclosed to the police, members of the medical, nursing or social work profession, to relatives or friends without clear permission being given by the person concerned.

Only in extreme circumstances in which the person concerned or those around them are believed to be at grave risk might confidentiality be broken, and even then no step will be taken without that persons knowledge.

It should however be understood that confidentiality in the context of this policy may mean within the staff team if it is in the best interests of the individual to discuss matters, or, very rarely, in the best interest of this Local Association.

Record Keeping

Hillingdon Mind does not store large amounts of information on the majority of members or people who use our services. Any information on another individual is kept in a locked office. And information held about someone must be available to that person and when disclosing any written information about an individual, permission should be sought and obtained wherever possible.

Update to 1984 D.P.A.

The 1998 Data protection Act extends (with various transitional periods) the provision of the 1984 Act to all records. This includes manual as well as automated records. The 1998 Act also enhances individual rights of access to information held about them and rights to claim compensation.

Definition DATA

In practice virtually all tenancy records are covered by the definition of Data in the Act. Certain data is exempt from the provision of the Act, for example information relating to the prevention or detection of crime and certain health and social work records.

Processing

The definition of data processing in the legislation covers virtually anything that might be done in relation to data.

Data Protection Principles

The basic premise of data protection legislation is that data about living individuals cannot be "processed" unless it is done by a "data controller" who is registered with the Data Protection Commissioner.

Rights of Data Subjects

The Data Protection Act principles provide for individuals to have access to data held about them and were appropriate have the data corrected or deleted.

Access

The 1998 Act enhances individual rights of access to data held about them.

As a general principle, anyone processing personal data is required within forty days of receiving a written request, to provide the individual to whom the data relates (the date subject) with details of:

  • The contents of the data
  • The purpose for which the data is being processed
  • The source of the data (there are exemptions to this)
  • The potential recipients of the data


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